People who had spent a hundred dollars to get the points then waited more than an hour in line to get a $5 or $10 freeplay and now they can not get the slips exchanged for cash so they can leave. ![]() But that is not the worst part at 4pm they shut down all of the payout machines and all but a single cashiers window They had a casino full of people trying to leave. This same problem occurred last year with a couple of the promotions and they should have learned from that. ![]() They had lines that had an hour or longer wait. After advertising a promotion giving everyone who earned 50 player points a wallet with up to $500 in cash They clearly had no idea of how many people would take advantage of the offer. ![]() I regularly play slots at all three of our local casinos and never have i been so angry for a pure lack of customer service as experienced today at Menominee Casino.
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